Below you can find more information about our Outsourcing Multilingual call center
Call Tech- multilingual outsourcing call center. We offer a standard package of call center services, which are necessary for our customers successful business.
Since the very beginning, we at Call Tech believe that only quality service what matter, and this is what gives us the ability to establish successful mutually-beneficial long term business relations with our clients. Nowadays we are located in two most multilingual cities of Ukraine Kiev and Lviv this helps us to get easy access to the human resources within short period of time, it makes project set up process fast and convenient for our clients. Call Center outsorcing inbound outbound customer support.
Both our locations are fully independent structures which could handle any complex tasks and replace each other if necessary.They equipped with modern technology such as: fast and reliable internet connection ,back-up internet provider if the main one fails,advance but at the same time simple-to-maintain VOIP-based complex, capable of handling high volume of incoming and outgoing calls providing very good quality of voice services,sufficient data lose protection by multiplied firewall and anti virus protection, and non-stop working process due to independent back-up power generator.
Our highly skilled professional team most of whom have higher education degree can support major European languages such as English, German, Italian, French, Spanish, Polish, Czech, Russian, Ukrainian, some other Europian languages also available(upon advance request).
At Call Tech we believe that every client is unique, that is why we treat every customer individually, giving them the best quality service they deserve.Success of our clients is our success...
Our highly professional staff is CallTech main asset, we are sure that only well managed team work,where every member of the team knows his place and his task, working accurate like a Swiss watch, will lead us to success...
We speak to the world. Every person has its individuality. We try to find approach to every agent and client creating in that way good team for working.
No one can build a team for us, which we will be comfortable and productive - no one but ourselves! This is the main rule we follows in our company Calltech International.
We always are in touch with our clients and we are willing to provide them with all necessary information and it helps to understand all their needs and all the time to keep the best level of our cooperation.
You need a high quality calls - we will provide it to you. Thanks to a reliable, stable and improved technology we can call from everywhere to everyone. Working with us you will help to develop and increase your business and open it to the World. And you will see that communication is not only facebook or skype.
The strength of the team is each individual member. The strength of each member is the team. We are working together to attain the clients’ goals. This clear direction and agreement on purpose make it essential for the effective teamwork.
Teamwork doesn’t mean everybody doing the same thing or everybody being able to do each other’s jobs. It’s more a means to a common way of working, where the sum is greater than the parts. We are working separately to make each part of every project the best.
Many people go through all their live having no real sense what their talents may be, or if they have any at all. In CallTech we help our team members to discover their talents and make them shine.
You could be the one we're looking for!
I confirm that I have dealt and we are still dealing at the moment with Calltech since 2007, during which time they have provided our business with excellent support in the areas of fund-rising and customer-care. Their work has been a major factor in our association's success, helping us to acquire a lot of new subscribers in order to accomplish the goals and purpose of our non-profit organization. I can confidently recommend Calltech as a solid and reliable call-center, and experts in their field.
We are working from 2006 on with Call Tech. Since then they conducted multiple telephone surveys and desk researches in Europe and intercontinental (Mexico, South Africa). We are very satisfied with the flexibility of Call Tech and the quality of the results. Call Tech has proved over the last years to be a trustworthy partner for international research.
I confirm that we have been working with Call Tech since May 2007, during this time they have provided my business with excellent support in the area of live sms chats and administrative work. Throughout this time, Calltech staff has been very helpful in assisting us with sudden and urgent real-time needs providing us with excellent service. I can warmly recommend Call Tech as professional and reliable outsourcing company (call center).