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In recent years, Ukraine has become one of the most attractive outsourcing destinations in Eastern Europe. With the second largest population after Russia, a legacy of Soviet science and success-hungry entrepreneurs, the country boasts the fastest-growing Outsourcing industry. The USA and Western Europe are unalterably the well-established importers of software development and call center services from the Ukraine. In spite of increases in developers? salaries software development and call center services costs are still highly competitive and attractive for Western customers. The attractive prices are accompanied with progressively improving quality of products and knowledge of developers.
In its recent study Goaleurope, an Eastern European advisory firm, estimated the size of the outsourcing industry in Ukraine reached over US$246 million in 2006. Ukraine is not a member of the EU, so Ukrainians cannot take jobs freely outside their country, unlike Polish, Czech, and other nationals of the new EU members. So the Ukrainian software developers stay in their homeland, where the prices are low; work comes from offshore outsourcing customers. According to Schipperus, ISM eCompany chose Ukraine because it has a large pool of highly educated people and the geographical location was convenient. He found the English competency of his employees was better than in China. And the cultural differences were less noticeable compared to those in India and China. The successful development of Information Technology Outsourcing Industry in the Ukraine results from a number of advantage factors in the country.
Ukraine boasts a 98% literacy rate. There are more than 950 universities and colleges. 87% of high school graduates going on to higher education. Of those, 35% choose information technology related disciplines. Presently, there are more than 39 educational institutions that maintain more than 15 IT related programs. The estimated number of students that graduate each year with certificates in IT disciplines is more than 3,000 and is growing year by year. Ukrainians won numerous prize places in the world mathematical and programming contests for students and schools. In Soviet times Ukraine generated scientific developments of the Union and presented the world with great scientists and inventions. Independence brought along both: solid scientific basis in face of representatives of the old school, and strong motivation to develop. Having a wide access to up-to-date information sources, Ukrainian modern IT developers and programmers are highly skilled and constantly up-grade their competence level.
Since Ukraine hasn't entered the European Union, the cost of living remains low and the average salaries of programmers and managers are much lower than in other Eastern European countries. This situation determines low prices for offshore services and developed products from highly qualified specialists making Ukraine an extremely attractive country for western clients.
Ukrainian specialists have successfully overcome the language barrier and easily communicate with English-speaking clients.
Throughout its rich history Ukrainian people have been tightly contacting with the representatives of other European countries. For sure, it left an imprint on culture, mode of life and way of thinking, which are very close to, if not to say, the same as the European ones. Ukrainians share many common values with other European peoples: beliefs in honesty and decency, hard work and education, family and fellowship. In Ukraine you will find people, who see the world the way you do!